Version 1.0 | Last updated 10/16/2026
Previous versions are available on request at privacy@firehorseagent.com.
Firehorse uses the following subprocessors to provide the Firehorse Platform. Each is bound by written confidentiality and data protection obligations. We will give Customers at least 10 days’ notice before adding a new subprocessor. To receive notices, email privacy@firehorseagent.com.
This list applies when Firehorse hosts the Platform. When a Customer hosts the Platform in its own cloud environment, the Customer engages its own hosting provider, which is not a Firehorse subprocessor.
Amazon Web Services, Inc.
Cloud hosting, storage and databases; user sign-in (Amazon Cognito); speech-to-text (Amazon Transcribe); model inference (Amazon Bedrock)
All Customer Data
United States
Datadog, Inc.
Application monitoring, crash reporting and error logs for the web and mobile apps
Device and diagnostic information, IP address, internal user identifier
United States
Microsoft Corporation
Email and file storage for customer support and correspondence
Support correspondence and files Customers send us
United States
Website and marketing vendors
These vendors process information about Website visitors and business contacts. They do not process Customer Data.
HubSpot, Inc.
Contact management, marketing email and Website forms
Business contact information, email engagement, Website form submissions
United States
Google LLC
Website analytics (Google Analytics)
Website usage, browser and device information, approximate location from IP address
United States
Framer B.V.
Website hosting and analytics (Framer Analytics)
Website usage, browser and device information
Netherlands
Change history
We post changes here at least 10 days before a new subprocessor begins processing Customer Data.
10/16/2026
10/16/2026
1.0
First published. Lists Amazon Web Services, Datadog and Microsoft. HubSpot listed as a website and marketing vendor.
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